Eduncy Privacy Policy
Last Updated: January 10, 2024
Thank you for visiting Eduncy (“we,” “us,” or “our”) website at educny.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
- WhatsApp Business Integration
When using our WhatsApp Business features through Meta APIs:
- We collect: Phone numbers, message content, delivery statuses, business profile information, and template interactions.
- How we use it: Exclusively to deliver system alerts and operational notifications requested by users.
- Data sharing: Information is processed through n8n automation workflows but never sold to third parties.
- Retention: Message content is stored for 30 days then automatically deleted.
- Compliance: We adhere to Meta’s Platform Terms and WhatsApp Commerce Policy.
- Information Collection
2.1 Personal Information
- We collect information you voluntarily provide including name, email address, and phone number.
2.2 WhatsApp Business Data
- We access and process WhatsApp Business Account (WABA) information only with explicit user authorization.
- Message templates are pre-approved and comply with WhatsApp’s guidelines.
- All messages are initiated by user-triggered events in n8n workflows.
- How We Use Your Information
- We use the collected information to provide, maintain, and improve our website and services.
- Personal information may be used to respond to inquiries, process transactions, and send periodic emails related to our services.
- Information Sharing
- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.
- We may share information with trusted service providers who assist us in operating our website and conducting our business.
- Data Security
- We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- WhatsApp-specific protections:
- End-to-end encryption for message content in transit.
- Regular security audits of n8n workflow configurations.
- Strict access controls to WhatsApp Business Manager assets.
- Your Choices
- You have the right to review and request changes to your personal information. You can also opt-out of receiving promotional emails.
- User Rights & Controls
- WhatsApp-specific rights:
- Revoke WhatsApp integration access at any time.
- Request deletion of message history.
- Opt-out of specific notification types.
- Export your WhatsApp message logs.
- Contact privacy@eduncy.com for data requests.
- Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance your experience on our website. You can modify your browser settings to control cookies.
- Third-Party Services
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
- We use n8n for workflow automation. Their GDPR compliance information is available at n8n.io/privacy.
- Changes to This Privacy Policy
- We reserve the right to update this Privacy Policy. The date of the latest revision will be indicated at the top.
- Contact Us
By using our website, you consent to the terms outlined in this Privacy Policy.
A product for education consultation agencies to streamline their operations and manage leads efficiently.