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Navigate to Tasks:
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On the left-hand side menu, under the “CRM System” section, click on “Tasks.”
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Step 2: Open the Add Task Form
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Click Add Task:
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In the Tasks section, click on the “+ Add Task” button located at the top right of the page. This will open the Add Task form.
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Step 3: Fill Out the Task Details
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Name:
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Enter the name of the task. This should be a brief but descriptive title of what the task entails.
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Description:
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Provide a detailed description of the task. Include any relevant information that will help the assigned person understand what needs to be done.
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Start Date:
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Click on the date picker to select the start date of the task.
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Expired Date:
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Set the deadline for the task by choosing the expired date. This indicates when the task needs to be completed.
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Responsible Person:
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Select the team member responsible for completing the task from the dropdown list.
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Observer Person:
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Choose any team members who should observe the task. These individuals will be kept informed about the task’s progress.
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Type:
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Select the type of task. For example, it could be a follow-up call, meeting, email, etc.
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CRM:
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Choose the relevant CRM entry (if applicable) that this task is associated with. This helps in linking the task to specific contacts, deals, or leads.
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Step 4: Submit the Form
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Review Entries:
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Double-check all the information you’ve entered to ensure it is correct and complete.
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Submit:
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Once you have filled in all the necessary details, click the “Submit” button at the bottom of the form.
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Confirmation:
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A confirmation message will appear, indicating that the task has been successfully added to the system.
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Managing Tasks
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View and Edit Tasks:
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You can view all tasks in the Tasks section. Click on a task to view its details or edit it if necessary.
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Update Status:
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Change the status of a task (e.g., Pending, Completed, Overdue) by clicking on the status indicator next to each task.
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Delete Tasks:
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If a task is no longer needed, you can delete it by clicking the trash bin icon in the Actions column.
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Additional Tips
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Notifications:
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Ensure notifications are set up so responsible and observer persons receive alerts about task deadlines and updates.
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Filters:
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Use the filter options in the Tasks section to quickly find tasks based on status, responsible person, or other criteria.
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